The Implementation Gap
The meta-framework underneath everything else. The Implementation Gap is the measurable distance between what an organisation says it does (in the deck, the annual report, the website) and what beneficiaries experience on the ground.
Most organisations have never named this gap, much less measured it. Komselj's instrument quantifies it across five dimensions — capacity, fidelity, equity, feedback, and adjustment — and tells you which dimension to close first.
Used in: Implementation Gap workshop, Vol. 02 workbook, free mini-diagnostic, all nonprofit retainers.